After Sales Support

Now and in the future: We are there for you

A Katalyst Bio Engineering Systems unit has an average service life of several decades. A successful collaboration with our customers is our principal goal. Only after perfect integration in your production process do we consider a project a success. After startup of your process plant, we also provide maintenance services such as revision of documentation and requalification or specialized training of your employees.
Experienced engineers & technicians are at your disposal for the qualification before and after sales of the lines (DQ, IQ, OQ) & provide support with validation. The training of your staff, support & advisory service, as well as reliable supply of spare parts is a matter of course to us.

Your process optimization (batch production) takes center stage & our team is at your disposal for all issues concerning your production process.

Also we undertake AMC (Annual Maintenance Contract) for the supplied equipments or for the existing facilities.
Continuity is our goal, and in the after sales area as well, we recognize the value of using employees who are already involved in the project to provide the best possible after sales support to our clients.

Katalyst Bio Engineering – a long-term, reliable partner